List of Call Centers in Cebu

Aegis PeopleSupport Cebu                                         
e-Office 1, AsiaTown IT Park,              
Apas, Cebu City, Philippines                 

Bigfoot Global Solutions, Inc. 
F. Ramos Street Cebu City 6000
Philippines  

Calltek Center International Cebu
JY Square IT Center, No. 1 Salinas Drive
Cebu City
Philippines

Cebu Global Teleservices
2/F Mango Square Complex
Gen. Maxilom Avenue
Cebu City
Philippines

Convergys Cebu
R. Arcenas Street
Arcenas Estates
Banawa Hills
Cebu City 6000
Philippines

ePerformax Cebu
Ground Floor of the JY Square Mall
Salinas Drive Lahug
Cebu City Philippines

Stream Global Services
5th & 7th Floors
PIPC Engineering Sciences Building
Asiatown IT Park
Barangay Apas, Lahug
Cebu City 6000
Cebu, Philippines

JPMorgan Chase Cebu
7/f eBloc Tower
Asiatown IT Park, Lahug
Cebu City Philippines

Northern Transcriptionworks, Inc.
Osmena Boulevard cor. J. Llorente St.
Cebu City, Philippines

Qualfon Philippines Inc.
6th Floor Skyrise Bldg Asiatown IT Park Lahug, Cebu City 6000
Philippines

Savvy Sherpa Cebu
Consulate of Norway & Denmark
9th Flr. Keppel Centre,
Cebu Business Park Cebu City
Philippines

SupportSave Solutions
2/F Ma. Cristina Bldg., Fuente Osmena
Cebu, Philippines
Phone: (248) 430-4300

Sykes Cebu
KRC Commerical Building 1
National Highway, Subangdaku
Mandaue City, Cebu
Philippines

Vector BPO
72 N Escario St. 8th Floor
Cebu City, Philippines
Phone: 63 32 - 253 - 8988


Voiceville Communications
Voiceville Bldg,
119 T. Padilla St.
Cebu City
Philippines 6000

vCustomer Cebu
JEZA IT Building
Gen. Maxilom Avenue
Cebu City Philippines

Teletech Cebu
Levels 1 & 2, Oakridge IT Center
880 A.S. Fortuna Street
Banilad, Mandaue City
Cebu

Wipro Philippines
Cebu IT Tower 1, Lot 7, Block 2
cor Arch Bishop Reyes Ave. and Mindanao St
Cebu Business Park
Cebu Philippines

Xlibris Cebu
6/F TGU Tower (across i2 Bldg)
Asia Town IT Park, Lahug
Cebu City Philippines 6000

Using Virtual Call Center to Improve Client Satisfaction of Your Business

Business can be improve by using different marketing strategies but most likely the most indispensable technique to encourage more business is through client satisfaction. People who make use of your business will forward your business name to their pals, relatives, and colleagues, and if you do a good job of in addressing their concerns and needs, you will surely find that your base line improves. One of the primary factor can definitely turn off the client is waiting for long periods on the phone while they are calling your business. You may have found out in your business that it can undertake several transactions before a client can be connected to the right person to address their inquiry and concerns.  

In case that you operate a medical clinic or office, it is essential that your patients keep in touch with somebody who can reply their concerns right away. An ideal way to be sure that your clientele issues are responded immediately is using the service of a virtual call center. These off-site third party call centers will address calls that come into your office night or day. You can be sure that, no matter what type of concerns and inquiries there will be someone who can help your customer or patient instantly.   

The benefits of using the service of virtual call center for your business are too countless to be mentioned. One example is, in the healthcare industry those employees responding to your telephone line will likely be an experienced nurses and healthcare professionals. In the event your clientele call in after hours and reach the virtual call center that you employ, your clients or customers might ask simple questions about medications, signs and symptoms, and other health related inquiries your can assure that their concerns will be answered immediately. In case the concern is beyond the competencies of the call center agents, the agent will direct your patient to the nearby hospital. 

It will make your clients and patients feel more comfortable if they determine that they can continually talk to a live person once they call your office, and using a virtual call center is certainly the most beneficial remedy to this matter. Using a virtual call center you can easily remove the inconvenient of setting up an in-house call center for your business. Call center service provider already have the technology and right people to represent your business.  

Subcontracting Your Business Needs Using BPO Philippines

Businesses from several portions of the world are shifting their business processes to the Philippines. BPO Philippines is the number one suppliers with regards to outsourcing market. The substantial group of talents and means of the country have positioned the Philippines on top of the scoring in the worldwide outsourcing trade. The countless merits of the BPO to several businesses formed the Philippines as an area preferred by several overseas BPO players. Lots of firms are generally employing outsourcing providers from the country to manage a selection of their business assignments simply because the Philippines can offer experienced workforce that can provide fine quality services.

The level of competition in the international market is now getting tougher because of that firms irrespective of what types and groups, should find out techniques to boost business plans. The functionality to adjust to frequent developments is essential in every business so that they won't be left behind by their rivalry. Transfer of non-core business operations to the Philippines is considered as the most profitable techniques to control business, enhance output, and widen multinational access of the company. Placing a business affiliate in the Philippines is similar to having an expansion of your company in the other region. You will not personally organize your employees and business functions, but you will still continue to benefit from superior quality expert services provided by BPO Philippines.

You can find countless BPO agencies in the Philippines to pick from. Because of the ever-increasing variety of BPO providers in the country, BPO agencies are growing to be even more competitive in setting up their spots in the industry and this triggered a much better quality of services. Outsourcers can select from the wide assortment of service providers in the country that provide various kind of programs for different markets. If you're planning to employ an outsourcing company associate from the Philippines, be sure to determine that the outsourcing provider has a similar belief with you business before hiring out. A high-quality service provider features the capability to set up a specialized program that will complement with your firm. It should always have the top workforce, that are skilled and veteran on your organization and the type of field in which you do business. Always remember that the success of your outsourcing venture is dependent not simply on the place of your business operation but, above all, to the outsourcing business companion that you'll select. Finding the right vendor is absolutely important in outsourcing.

Philippines continue to be the primary provider of outsourcing support such as client and tech support, Search engine marketing and online advertising, software package development, web development, finance and accounting, health care transcription, data entry, and other back-office solutions. A great number of international investors are shifting their services to the country and enjoying the benefits that BPO Philippines gives. Outsourcing businesses in the Philippines can provide your organization a 24/7 operations which can highly increase your productivity. BPO in the Philippines is regarded as the top rated outsourcing option in Asia that can supply superior quality service every business. 

Vector BPO a leading provider of outsourced contact center services that specializes in  inbound and outbound call center. Using the proper technology and workforce in the contact center they help their clients in creating and enhancing customer loyalty. For more information about the company feel free to check their website at http://www.vectorbpo.com.