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List of Call Centers in Cebu

Aegis PeopleSupport Cebu                                         
e-Office 1, AsiaTown IT Park,              
Apas, Cebu City, Philippines                 

Bigfoot Global Solutions, Inc. 
F. Ramos Street Cebu City 6000
Philippines  

Calltek Center International Cebu
JY Square IT Center, No. 1 Salinas Drive
Cebu City
Philippines

Cebu Global Teleservices
2/F Mango Square Complex
Gen. Maxilom Avenue
Cebu City
Philippines

Convergys Cebu
R. Arcenas Street
Arcenas Estates
Banawa Hills
Cebu City 6000
Philippines

ePerformax Cebu
Ground Floor of the JY Square Mall
Salinas Drive Lahug
Cebu City Philippines

Stream Global Services
5th & 7th Floors
PIPC Engineering Sciences Building
Asiatown IT Park
Barangay Apas, Lahug
Cebu City 6000
Cebu, Philippines

JPMorgan Chase Cebu
7/f eBloc Tower
Asiatown IT Park, Lahug
Cebu City Philippines

Northern Transcriptionworks, Inc.
Osmena Boulevard cor. J. Llorente St.
Cebu City, Philippines

Qualfon Philippines Inc.
6th Floor Skyrise Bldg Asiatown IT Park Lahug, Cebu City 6000
Philippines

Savvy Sherpa Cebu
Consulate of Norway & Denmark
9th Flr. Keppel Centre,
Cebu Business Park Cebu City
Philippines

SupportSave Solutions
2/F Ma. Cristina Bldg., Fuente Osmena
Cebu, Philippines
Phone: (248) 430-4300

Sykes Cebu
KRC Commerical Building 1
National Highway, Subangdaku
Mandaue City, Cebu
Philippines

Vector BPO
72 N Escario St. 8th Floor
Cebu City, Philippines
Phone: 63 32 - 253 - 8988


Voiceville Communications
Voiceville Bldg,
119 T. Padilla St.
Cebu City
Philippines 6000

vCustomer Cebu
JEZA IT Building
Gen. Maxilom Avenue
Cebu City Philippines

Teletech Cebu
Levels 1 & 2, Oakridge IT Center
880 A.S. Fortuna Street
Banilad, Mandaue City
Cebu

Wipro Philippines
Cebu IT Tower 1, Lot 7, Block 2
cor Arch Bishop Reyes Ave. and Mindanao St
Cebu Business Park
Cebu Philippines

Xlibris Cebu
6/F TGU Tower (across i2 Bldg)
Asia Town IT Park, Lahug
Cebu City Philippines 6000

Call Center Industry in the Philippines

Lately, Philippine job rate was elevated with the help of Business Process Outsourcing (BPO) industry that was directed by overseas investors to the country. Business process outsourcing is one of the fastest increasing business trends today. The Philippines BPO has increased by 46% yearly since 2006 and there were roughly 160,000 individuals employed in a US$2 billion organization way back then. A projection was formed that Philippines will be earning among US$11 to US$13 billion and recruiting 900,000 more Filipinos by 2010. 

According to Business Process Association of the Philippines or BPAP, Philippines, is regard as the world frontrunner in terms of BPO industry. The fact that Philippines, is the number one preferred destination for international investors in terms of outsourcing business providers merely because of its lower functional and work expenditures. Apart from that, the standard of the communication skills for the majority of Filipinos is exceptional in addition to having an English-speaking manpower and having English as the country's second official language. 

Offshore BPO comprises the call center firms which includes IT assistance, and other larger value services such as web development and designing, software development, computer animation, health-related transcription, and architectural support. The call center market contains 80% of the BPO trade in the country.

As reported, there are about 788 call center businesses in the Philippines. Majority sites are found in Makati Area, followed by Ortigas Center and Quezon City. On the other side the only city away from Luzon wherein call center firms persist to improve is Cebu City. Operating a call center in Cebu City is an ideal business investment endeavor because of the city's preferred spot as a well established firm center and at the same time delivering an uncrowded place with regards to building bulk. Recent graduates and young professionals from Cebu's neighboring place move to the city with the idea of finding a good job position in a call center industry.

Exceptionally standardized call center agency, they really need applicants who are remarkably fluent in English with above IT proficiency. A college degree is not their leading prerequisite to land a call center job. For most organizations that require lots of employees immediately, they invite job seekers and offer training with a minimal wage on a regular basis for those who do not yet have the needed skills. For an appealing marketing campaign, certain organizations would certainly offer a signing added bonus of not less than amount 20,000 for those who qualify and are hired instantly. 

The continual increase of call center industry at this time has a massive impact on the country's unemployment rate. BPO has been regarded by the government as the Sunshine Market of the country because of its extensive and quick development within the last couple of years.